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Karvo support

Last revised on 6 November 2026

Need help with Karvo? Write to [email protected] and a person will answer. Tell us what you were trying to do, what you saw, and whether you were using the app on iPhone, iPad or Android, the website, WhatsApp or Telegram. Never email passwords, sign-in codes or payment details.

Getting access

Karvo is an invite-only pilot for adults in India. You need an invitation from Karvo or an existing member. You can join the waitlist if you do not have one.

Using the app

The app is where you sign in, accept notices, connect your accounts, share invitations and manage your account. You talk to Karvo in your connected chat on WhatsApp or Telegram.

Trouble signing in

• Use the phone number you use on WhatsApp, with the right country code.
• If the code does not arrive, check your signal, wait a minute and ask for a new one.
• If you still cannot get in, write to us from any address and tell us the number you sign in with.

Connected accounts

You choose what to connect. To disconnect Google or Swiggy, open Connections on app.heykarvo.com or in the Karvo iPhone app and choose Disconnect; it can't be done from the chat. If you can't sign in there, write to us. An order in progress needs Swiggy until it finishes. Leaving Karvo disconnects everything. The Privacy Policy explains what each connection allows and what happens to your data.

Deleting your account

On iPhone or iPad, tap the account icon on Home and choose Leave Karvo. Other ways to delete your account and what gets deleted are on their own page.